Returns & Exchanges
At Pretty Green, we want you to be completely satisfied with your purchase. If your new items aren't quite right, you can return them within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging with all tags attached to ensure they remain in mint condition during transit.
Label and Post
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing